Helen Cox Marketing Consultant Kent and London

7 B2B Marketing Traits of Successful Professional Service Firms

Marketing a professional service firm means you need to effectively convey your message to those who want to use your service. Whilst the idea of marketing a professional services firm seems easy enough, the thing to remember is that it can be much more complicated than you realise.   

The marketing world moves incredibly quickly. There are always new tips, tricks and habits for you to get to grips with to ensure your marketing efforts are as successful as possible.  

To help you make the most of your marketing, here are 7 B2B marketing traits that a successful professional service firm should implement for themselves.   

Never forget to be local with your professional service firm  

You may have grand ideas about being out there in the wide world with your professional firm. However, that doesn’t mean that you should ignore local marketing.   

Many of the people who want to use your services are going to be in your local area. After all, they want to be able to feel that they can contact you at all times. They will want to be able to meet you face to face when it comes to deciding whether or not you are going to be the right fit for them.   

This means that local marketing is going to be something that you need to get to grips with. The good news is that it is much easier than you realise. Many amazing local business listings have been created to help you be as visible as possible in your local area.   

Encourage interaction  

It is one thing to post on social media, write blogs and create videos as a part of your marketing efforts. However, it is another thing to encourage those who read it to interact with it.   

You want to ensure those who read your content want to engage and interact with it as much as possible. This could be commenting, liking, or, even better, this could be sharing with others who they think might be interested.  

Another way they can interact is by following the call to action you have put in place. However, remember this approach will not always work with your content. Sometimes a share will be the best you can hope for.   

Always be consistent  

Consistency is something that you should never overlook in your marketing efforts. Whilst it is vital to think about quality when it comes to your social media, videos and blog posts, you also want to make sure that you post as regularly as possible.   

You don’t want to worry about your marketing profiles becoming stagnant and dull, losing your audience. Or not having the best impact with the efforts that you have already made.   

Make sure that your professional service website is optimised  

Your website is the online showcase of who you are and what you do. Therefore, your website needs to be designed and optimised as best as possible. Your website not only needs to work on desktops but also mobile. In doing this, you are giving yourself the best chance of being seen by those you are trying to reach.   

It should also load nice and quickly, so your visitors do not have to wait around.   

Look at your data  

Many different data collecting methods, tools and techniques have been developed of late to try and collect data related to marketing. This data, for you, can prove to be vital.  

This data can help you work out what is not going right and what approaches are falling flat. It also helps you work out what is going well, and where to focus your effort and time.   

When it is so easy to collate the data you need, it doesn’t make sense that you wouldn’t try and do this and use what you can learn to your advantage.   

Target your professional service content to your audience  

This one may sound obvious, but it is surprising how quickly it is forgotten. Always create content that is made for your audience.   

Not only will this have the best chance of appealing to them and their needs. It also shows them you have a deeper understanding of what they need from you and what their issues are. 

Your client will feel that the content you have created is speaking to them, and that you truly know what to do to help them. Isn’t that what marketing is all about?   

Learn the latest  

As I have already mentioned, marketing is constantly changing and growing. So, if you want to make the most of it, you need to learn the latest from the industry.  

You might not always understand everything about the marketing world, but you can still try to learn as much as possible about the fundamental changes and how they may impact your firm.   

Not only will this help you to market as effectively as possible but also to get ahead of your competitors. It also shows your clients, both new and old, that you have your finger on the pulse of the modern world and want to move with the times as much as possible.   

If you want to make sure that your marketing is as successful as possible, I hope that this marketing approach can help you understand what you need to do to get ahead and maximise your firm’s potential for now and for the future too.   

Take a look at some of my other blogs you may be interested in:

Outsourced Marketing Management for B2B firms and why you need it 

Time to bump some personality into your B2B marketing strategy

Need help?

If you would like help with your marketing then bringing on a marketing consultant with a fresh pair of eyes can make all the difference. I work with B2B businesses and professional service firms in London, Kent, UK and Europe as well as specialising as a Legal Marketing Consultant. Please get in touch or book a free 30-minute consultation.