What Should You Include in a Comprehensive B2B Marketing Audit?
Taking a step back to conduct a comprehensive marketing audit is essential to ensure your efforts are aligned with your business goals and deliver the desired results.
But where do you start? What exactly should be included in this audit?
Let’s dive into the key components you need to consider.
1. The purpose of a marketing audit
First things first – why should you bother with a marketing audit in the first place?
A marketing audit is your opportunity to take a holistic view of all your marketing activities, from strategy to execution. It helps you assess what’s working, what’s not, and where there are opportunities for improvement.
Think of it as a health check for your marketing efforts, ensuring everything is functioning as it should and making the best use of your resources.
2. Key areas to audit
To get the most out of your marketing audit, you’ll need to break down your activities into key areas. Here’s a quick checklist of the main components:
- Website performance: Your website is often the first point of contact for potential clients. Analyse your site’s performance, including traffic sources, user experience, bounce rates, and conversion rates. Is your website attracting the right audience and converting them into leads?
- Content effectiveness: Review the content you’ve produced over the past year. Which pieces have driven the most traffic, engagement, and leads? Identify the types of content that resonate most with your audience and consider how you can create more of it.
- Lead generation: Examine your lead generation efforts. Are your landing pages, forms, and CTAs effective? Are you capturing the right information to qualify leads properly?
- Social media presence: Audit your social media channels to assess engagement, reach, and the quality of your audience interactions. Are you using the right platforms for your target market?
- Email marketing: Look at your email marketing metrics, such as open rates, click-through rates, and conversions. Are your emails adding value to your audience and moving them through the sales funnel?
- SEO performance: Conduct a technical SEO audit to ensure your website is optimised for search engines. Are your keywords, meta tags, and backlinks helping or hindering your search visibility?
3. Assessing alignment with business goals
One of the most critical aspects of a marketing audit is evaluating how well your marketing activities align with your overall business goals. If your business aims to expand into new markets, for example, your marketing efforts should be supporting that goal through targeted campaigns and messaging.
Ask yourself: Are your marketing strategies contributing to your business objectives? If not, it’s time to recalibrate. This might involve shifting focus, reallocating budget, or even redesigning certain campaigns to ensure they’re aligned with where your business is headed.
4. Evaluating ROI on marketing spend
Marketing is an investment, and like any investment, you need to ensure you’re getting a good return. During your audit, take a close look at your ROI across different marketing channels. Are you putting your budget into activities that deliver results?
If certain channels are underperforming, consider whether they need to be tweaked, scaled back, or even cut entirely.
Remember, ROI isn’t just about immediate returns; it’s also about long-term value. Some activities, like content marketing or brand building, might not deliver instant results but are crucial for sustained growth.
5. Identifying gaps and opportunities
An audit isn’t just about finding out what’s wrong; it’s also about spotting opportunities. As you review your marketing activities, look for gaps in your strategy. Are there untapped audiences you could reach? Is there a content format you haven’t explored yet that could engage your audience more effectively? This is your chance to get creative and think about how you can enhance your marketing efforts.
6. Developing an action plan post-audit
Once you’ve completed your audit, the next step is turning your findings into an actionable plan. This might involve setting new priorities, reallocating resources, or launching new initiatives.
Whatever the case, make sure your action plan is specific, measurable, and time-bound.
Remember, the goal of an audit is not just to identify issues but to drive improvements. With a clear action plan, you can ensure that your marketing activities are more effective and better aligned with your business goals moving forward.
7. Using audit results to educate stakeholders
Finally, don’t keep your audit results to yourself. Share them with your leadership team and other key stakeholders. This is an excellent opportunity to demonstrate the value of marketing and get buy-in for future initiatives.
Be sure to present your findings in a way that highlights how they align with broader business objectives, and use the data to support any changes or investments you recommend.
In conclusion, a comprehensive B2B marketing audit is a powerful tool that can help you refine your strategy, improve ROI, and ensure your marketing efforts are driving your business forward. By taking the time to thoroughly assess your marketing activities, you’ll be better equipped to make informed decisions and achieve your long-term goals.
So, is it time for your marketing health check?
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If you would like help with your marketing then bringing on a marketing consultant with a fresh pair of eyes can make all the difference. I work with B2B businesses and professional service firms in London, Kent, UK and Europe as well as specialising as a Legal Marketing Consultant. Please get in touch or book a free 30-minute consultation.