Helen Cox Marketing and Business Development Consultant and AI trainer for Professional Services and B2B firms in the UK London and Kent

Helping partners in professional service firms feel comfortable using AI for thought leadership

Are you uncertain about using AI for your thought leadership content? You’re not alone. Many partners in law, accountancy, and consultancy firms are grappling with this same challenge. While AI is revolutionising content creation, the key question remains: how can you harness its power without compromising the expertise that makes your insights valuable?

Why partners feel uncomfortable with AI

If you’re hesitant about adopting AI for your thought leadership, you’re probably concerned about three main areas:

Key concerns:

  • Trust is a major issue. You’ve built your reputation on deep industry knowledge, and the thought of AI generating surface-level content that doesn’t reflect your expertise can feel risky. After all, AI hasn’t lived through the complex cases and situations that inform your insights.
  • Time is another challenge. Between client work and business development, you’re already stretched thin. Learning a new AI tool might seem like one more task on your endless to-do list.
  • Ethics and regulations can’t be ignored. In professional services, your reputation is everything. You might worry about AI’s accuracy, potential bias, or data security risks.

These concerns are completely valid. But here’s the thing: AI isn’t meant to replace your expertise – it’s designed to enhance it.

Think of AI as your support system, not your replacement

You don’t need to write every word from scratch. AI can streamline your content creation while keeping you firmly in control of the message. Here’s how:

Key support areas:

  • Generating ideas: AI can analyse industry trends and suggest topics that align with what your clients are searching for. This helps you stay relevant without spending hours on research.
  • Research support: AI can quickly process large amounts of data and summarise key insights. But you’re still the expert who interprets and validates these findings.
  • Refining drafts: AI can help structure your articles and improve clarity while maintaining your professional voice.

Choosing the right AI tool for your needs

Not all AI tools are created equal. Here’s what you need to know about the main options:

Available tools:

  • ChatGPT excels at creative brainstorming and quick summaries. It’s great for generating initial ideas or drafting social posts, but you’ll need to add your expertise to avoid generic content.
  • Claude is your go-to for longer, more analytical pieces. It handles complex topics well, making it ideal for thought leadership articles – though you’ll still want to review everything carefully.
  • Microsoft Copilot works seamlessly with your existing Microsoft tools. While it might not be your first choice for writing full articles, it’s excellent for polishing content and handling routine tasks and summarising those long email chains in your inbox.

Practical ways to start using AI today

Want to try AI but not sure where to begin? Start small with these practical approaches:

Getting started:

  • Content ideation: Let AI analyse industry trends and suggest topics. You can then shape these ideas to match your expertise and client needs.
  • Article structure: AI can help organise your thoughts into a logical flow, suggesting headings and key points that make your content more digestible.
  • Content repurposing: Sitting on valuable insights in lengthy reports? AI can help extract and repackage key takeaways into blog posts or LinkedIn articles that your audience will actually read.
  • Writing improvement: Write in your own words, then use AI to refine the clarity and engagement of your content while maintaining your unique voice.

Addressing your ethical concerns

Let’s be clear about one thing: AI should never operate without your oversight, especially in professional services. Here’s how to use it responsibly:

Best practices:

  • Verification first: Use AI to work more efficiently, but always verify the facts yourself. Your expertise is crucial for ensuring accuracy and regulatory compliance.
  • Clear guidelines: Set clear guidelines for how AI fits into your content creation process. This helps maintain consistent quality and professional standards.
  • Human oversight: Keep the final message in your hands. AI can help with structure and suggestions, but your expertise should always shine through in the final content.

Making AI work for you

Getting started with AI doesn’t have to be overwhelming. Here’s how to make it work for your practice:

Implementation steps:

  • Start small: Begin with small, internal projects. Try using AI for brainstorming or structuring content before publishing anything externally.
  • Seek support: Many firms now offer training to help partners use AI effectively. Take advantage of these resources.
  • Learn from peers: Look for examples of how other partners have successfully integrated AI into their thought leadership process.
  • Leverage your team: Consider working with your marketing team as AI facilitators. They can help you use these tools effectively without requiring you to become a technical expert.

By taking this approach, you can harness AI’s efficiency while maintaining the quality and credibility that your clients expect from your thought leadership. Remember, AI is here to support your expertise, not replace it.

Need help?

If you would like help with your marketing then bringing on a marketing consultant with a fresh pair of eyes can make all the difference. I work with B2B businesses and professional service firms in London, Kent, UK and Europe as well as specialising as a Legal Marketing Consultant. Please get in touch or book a free 30-minute consultation.

Related Services:
AI Training for Professional Services

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Using AI to Streamline Business Development in Professional Services
ChatGPT 101 – What Every Professional Services Firm Needs to Know